Based in Brendale, servicing Moreton Bay & Brisbane's north

faq

Property Maintenance FAQs

Answers to the questions we're asked most about quotes, scheduling, lawns, gardens, strata and commercial work. Service-specific questions are answered on each service page too.

Quotes and pricing

Are quotes free?

Yes. Quotes are free and there's no obligation to go ahead. Request a quote or call us.

Can you quote without visiting?

Often, yes. For mowing, green waste removal and simple garden jobs, an address and a few photos are usually enough. Larger or ongoing jobs, like strata and commercial scopes, need a site visit.

How do you price regular maintenance?

Regular work is priced per visit or per month, based on the size of the property, what's included and how often we visit. We don't charge hourly for regular mowing and garden care.

Why don't you list prices on the website?

Every property is different. Lawn size, access, slope, condition and green waste all change the time a job takes, so a fixed price list would be wrong for most people. We'd rather give you an accurate written quote.

Do you charge extra for green waste?

For regular visits, clippings and prunings are included. For big clean-ups, disposal is part of the quote, based on the volume.

Visits and scheduling

Do I need to be home when you visit?

No. As long as we can get into the yard, you don't need to be there. Let us know about gate codes, pets and anything to avoid.

How often will you visit?

It depends on the service and the season. Lawns usually need a visit every one to two weeks in summer and every three to four weeks in winter. Gardens and hedges are usually every four to eight weeks.

What happens if it rains on my visit day?

We move you to the next suitable day. Mowing waterlogged clay soils damages the lawn, so we'd rather wait.

Can I pause visits while I'm away or in winter?

Yes. Let us know and we'll adjust your schedule. Many customers reduce visits in winter when growth slows.

Do you work weekends?

[CONFIRM: whether weekend work is available]

Lawn care

More detail is on our lawn mowing, lawn restoration and weed control pages, and in our lawn care calendar.

What's the best grass for a Moreton Bay yard?

It depends on sun and use. Couch suits full sun and heavy wear, soft-leaf buffalo handles part shade, and zoysia is slow-growing and low maintenance. See our guide to choosing turf.

Why is my lawn going brown in patches?

Common causes are lawn grubs in late summer and autumn, fungal disease after humid wet weather, dry spots where water runs off, and dog urine. Each needs a different fix, so it's worth identifying the cause before treating.

When should I fertilise my lawn?

Early spring as the soil warms and again in early autumn are the key times for warm-season grasses here. A light summer feed can help lawns under heavy use.

Should I leave the clippings on the lawn?

Short clippings from regular cuts can go back into the lawn in dry weather, but long or wet clippings smother the grass. We usually catch and remove them.

Gardens, hedges and green waste

Do you prune trees?

We prune small trees and large shrubs that can be reached safely from the ground or a small ladder. Large trees, climbing work and removals need a qualified arborist.

What mulch do you use?

We can supply pine bark, hardwood chip, sugar cane or other mulches. We'll recommend one for your garden and list it separately on the quote.

What happens to the green waste you take?

It goes to green waste facilities, where it's recycled into mulch and compost.

Do you take household rubbish?

No. We only remove green waste. For household rubbish or building waste you'll need a rubbish removal service or skip bin.

Rentals, strata and commercial

Do you work with property managers and real estate agents?

Yes. We can take instructions from the agency, arrange access through their key register and invoice them directly. See rental property maintenance.

Do you work with body corporates?

Yes. We quote from a written scope and invoice through the strata manager. See strata grounds maintenance.

Can you provide insurance details for our records?

[CONFIRM: public liability insurance details and whether certificates of currency are supplied]

Do you complete site inductions for commercial sites?

Yes. We complete your induction and follow your site safety rules. See commercial grounds maintenance.

Service areas

Which suburbs do you service?

We're based in Brendale and service suburbs across Moreton Bay and Brisbane's north, from Albany Creek and the hills suburbs through Strathpine and Petrie to North Lakes, Narangba and Burpengary. See the full list on our service areas page.

Do you service suburbs outside your list?

Sometimes. If you're close to one of our listed suburbs, ask us and we'll let you know.

Do you service Brisbane City Council suburbs?

Yes, the northern Brisbane suburbs close to us, including Bald Hills, Bridgeman Downs and Carseldine.

let's get started

still have a question?

Call us or send a message and we'll get back to you.

Call 07 3881 7777

what to expect

how we work

  • Local to Brendale. Most of our service area is within half an hour of our base, so we're never far away.
  • A written quote first. You'll know the scope and the price before any work starts.
  • Set visit schedules. Weekly, fortnightly or monthly, agreed up front and adjusted with the seasons.
  • We clean up after ourselves. Clippings and green waste are cleared away unless you'd like them left for your own bins or compost.

free, no-obligation quotes

request a free quote

Tell us a little about the property and what you need. We'll get back to you to talk it through, book a site visit if it's needed, and send a written quote.

Prefer to talk? Call 07 3881 7777

  • Homes, rentals, strata and commercial sites
  • One-off jobs or scheduled maintenance
  • Based in Brendale, working across Moreton Bay

We only use your details to reply to your enquiry.

Call 07 3881 7777 Free quote